Refund policy

At Rahim Leather Store, we want you to be satisfied with your purchase. If you receive an incorrect, damaged, or defective item, please contact us as soon as possible.

Returns

You may request a return within 14 days of receiving your order, provided the item:

Is unused and unworn
Is in its original condition
Has all original tags and packaging
Has not been altered, washed, or damaged after delivery

Certain products may not be eligible for return, including personalized, customized, or specially made items.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong product, please contact us within 24 hours of delivery.

Please provide:

Your order number
Photos of the product
Photos of the packaging
A brief description of the issue

We will review your request and provide the appropriate solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed using the applicable original payment method where possible.

Original shipping charges may not be refundable unless the return is due to an error on our part or the product arrived damaged/defective.

Exchanges

If you need a different size, please contact us. Exchanges are subject to product availability.

Sale Items

Items purchased during a sale or promotional offer may be subject to different return conditions. Please check the terms of the applicable promotion before purchasing.